1. Live Intake with Nurse Care Manager
First, your Nurse Care Manager will carefully document your second opinion request, including any specific questions that you would like addressed during the process.
2. Records Collection
With your consent, we do all the work of collecting records and thoughtfully preparing your medical information for review by the expert physician to best evaluate your diagnosis and/or treatment plan.
3. Pathology & Radiology Review
When applicable, we’ll carefully review your medical information including any pathology or imaging that was provided per your request.
4. Expert Matching
Your Nurse Care Manager works with our Chief Clinical Officer to identify the best expert specialist for you. Cleveland Clinic has over 3,500 specialists in 550 subspecialties to ensure you receive the highest-quality review of your diagnosis and/or treatment plan.
5. Expert Review
Our expedited process makes direct access to Cleveland Clinic specialists possible weeks sooner that it might be via personal outreach.
6. Opinion Delivered by Expert Physician
You’ll talk with your cancer specialist on a live video call (where applicable), during which you’ll interact directly with your Cleveland Clinic physician and can ask questions about their recommendations.