Your Pathway to Peace of Mind
Online Medical Consultation
From Cleveland Clinic
- Why Us
- How It Works
- Costs
Online Medical Consultations Provide Peace of Mind
If you’ve received a new diagnosis or aren’t seeing results from your current treatment plan, an online medical consultation can provide a second opinion. With The Clinic by Cleveland Clinic, patients have access to Cleveland Clinic’s 3,500 specialists. With no travel needed and no red tape, it’s easy to get a second opinion, all from the comfort of your home.
Why Us
Getting started is as simple as registering online to get connected with one of Cleveland Clinic’s 3,500 world-renowned specialists. We do all the work of gathering all medical records to take any hassle away from you. Typically, patients can participate in an online medical consultation and receive an online second opinion as well as a written report within two weeks.
Why Choose Cleveland Clinic?
- Second opinions for nearly any health concern
- Convenient, seamless digital experience
- No travel time or travel expenses
- Our specialists are internationally renowned
- Your specialist will address any questions or concerns
- Receive your full report within two weeks
The Process
Whether you’ve recently been diagnosed with an illness or want to explore more treatment options, an online medical consultation from Cleveland Clinic is a way to quickly and securely learn more and move forward with all of the information you need.
1. Live Intake with Nurse Care Manager
First, your Nurse Care Manager will carefully document your second opinion request, including any specific questions that you would like addressed during the process.
2. Records Collection
With your consent, we do all the work of collecting records and thoughtfully preparing your medical information for review by the expert physician to best evaluate your diagnosis and/or treatment plan.
3. Medical Records Review
When applicable, we’ll carefully review your medical information including any pathology or imaging that was provided per your request.
4. Expert Matching
Your Nurse Care Manager works with our Chief Clinical Officer to identify the best expert specialist for you. Cleveland Clinic has over 3500 specialists in 550 subspecialties to ensure you receive the highest-quality review of your diagnosis and/or treatment plan.
5. Expert Review
Our expedited process makes direct access to Cleveland Clinic specialists possible weeks sooner that it might be via personal outreach.
6. Opinion Delivered by Expert Physician
You’ll talk with your expert specialist on a live video call (where applicable), during which you’ll interact directly with your Cleveland Clinic physician and can ask questions about their recommendations.
Contact us to learn more
When Should You Consider an Online Medical Consultation?
- Have a condition that isn’t improving or is getting worse despite treatment.
- Have been diagnosed with a serious or rare health condition.
- Have been told a health condition is not treatable.
- Are considering a treatment that involves significant risks, such as surgery.
- Need guidance in choosing from multiple treatment options.
- Want confirmation about a diagnosis or treatment.
This link will take you to an app download page… for better experience, register on a desktop instead.
How Much Do Medical
Second Opinions Cost?
Paying for virtual second opinions
For patients in the U.S., the all-inclusive cost for a virtual second opinion is $1,850. For patients outside the U.S., the all-inclusive cost is $2,500 (USD).
If your employer offers this service as part of your benefits package, the service will likely be of no cost to you. You can confirm with your employer or call us for assistance with navigating your benefits.
Our virtual care solution ensures that you won’t have to incur travel costs like flights, hotels, or rental cars to talk to a specialist, and you won’t have to gather all your medical records from multiple locations. We’ll do all the work and you’ll talk to a specialist from the comfort of your home.
“You have been a great help and your quick responses have been instrumental. Now I have the information I need to move forward with my son’s care.”
– Father of Neurology Patient
“The insights my Cleveland Clinic expert conveyed were extremely useful. I am deeply grateful to the team for making this incredibly valuable service available.”
– Prostate Cancer Patient
Register Now for a Medical Second Opinion
Getting started is as simple as registering online. You can schedule your intake visit right away, and we’ll get started with gathering the information we need.