Your Pathway to Peace of Mind

Second opinions from Cleveland Clinic's world-class expert physicians

of virtual second opinions recommend a diagnosis or treatment plan change

of second opinions find a treatment plan requiring hospitalization unecessary

of patients say they will implement second opinion recommendations

Virtual Second Opinion

How It Works

Step 1

Registration and Live Intake with a Nurse Care Manager

They’ll take it from there and get you on your path to peace of mind.

Step 2

Records Collection and
Expedited Matching

We do all the work of collecting your medical records and then match you with a Cleveland Clinic Specialist in just a few days.

Step 3

Expert Second Opinion

Your second opinion will be delivered via a written report and an optional virtual visit with the Cleveland Clinic physician (video not available in all locations).

Second Opinion FAQs

When would I need a second opinion?

Consider a second opinion when you’re diagnosed with a serious condition, told you need to have a surgery or procedure, or confused about or struggling with a medical challenge.

Do I need to travel to Cleveland Clinic for my second opinion?

No travel is required. The expert Cleveland Clinic physician will review your condition and provide a second opinion online. The entire process is completed from the comfort of your home.

Does insurance cover this service?

No, insurance does not cover this concierge second opinion service. Our team cannot file a claim with your insurance carrier or provide a procedure (CPT) code for our service.

However, if your employer offers this service as part of your benefits package, the service may be of no or lower cost to you. Please check with your employer.

You may also be able to pay with your Flexible Spending Account (FSA) or Health Savings Account (HSA). If you are not sure if you have an FSA or HSA, please contact your employer or insurance provider.

How long does it take?

We typically deliver second opinions in just a few days once relevant records are collected. Depending on your situation, record collection may take some time. Generally, the entire second opinion service takes about two weeks.

How Virtual Second Opinions Work

Second Opinion Options for Your Peace of Mind

We understand that everyone’s healthcare journey is unique. That’s why we offer two distinct Virtual Second Opinion (VSO) services. Every patient receives a comprehensive written report from their Cleveland Clinic physician. Our VSO with Virtual Visit option also offers a video consultation with the Cleveland Clinic physician to go over their recommendations.

Included with Your Second Opinion	Concierge	Concierge Plus
Live Intake with Nurse
Hassle-Free Concierge Record Collection
Dedicated Case Nurse
Written Report by Cleveland Clinic Physician
Follow-up Questions
Virtual Visit with Cleveland Clinic Physician
All Inclusive Fee	$1,690	$1,990

Getting a Second Opinion is a Good Idea

Making Things Easy

Why Virtual Second Opinions by Cleveland Clinic?

Without travel or red tape, access Cleveland Clinic’s 3,500 expert specialists, from the comfort of your home. With virtual second opinions from The Clinic, you’ll have the answers you need, right when you need them—with no added hassles or questions. You’ll be more informed and equipped to move forward.

Cleveland Clinic specialists see cases like yours on a daily basis, and have world-class expertise in more than 550 advanced subspecialties to provide you with the peace of mind you deserve.