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Your benefits package includes Virtual Second Opinions by Cleveland Clinic—at no cost to you.
Direct access to a Cleveland Clinic expert physician for peace of mind
Your benefits package includes an innovative new telehealth service that lets you have your diagnosis and/or treatment plan reviewed by an expert physican from the world-renowned Cleveland Clinic, at no cost to you, from the comfort of your home.
Become more informed about your case and more certain about your care!
It’s easy, secure, and convenient. All you need is a mobile device, laptop, or desktop system. Securely submit your medical records, and we’ll match you to the right expert physician to review your case and deliver an in-depth written opinion in approximately two weeks.
Don’t Think Twice About Getting a No-Cost Virtual Second Opinion from Cleveland Clinic if You Are:
- Diagnosed with a serious condition, such as cancer
- About to make a major decision about a medical next step, such as surgery
- Considering a treatment that involves risk or has significant consequences
- Dealing with a condition or chronic illness that isn't improving or is getting worse
- Confused about or struggling with a diagnosis or treatment plan
- Told a condition isn’t treatable
- Struggling between choosing from multiple treatment options
- To get the medical opinion of a world class physician without the cost and hassle of travel
The Process
The Clinic supports you every step of the way. From reviewing your medical records to identifying the best specialist for your needs, the program saves you time, trouble, and travel on your path to peace of mind—all in just two weeks.
After you register through our secure portal, you’ll have a live video visit1 to meet your nurse care manager and get your second opinion process started.
With your consent, we do all the work of collecting your medical records1, including getting a required local provider signature.
We will match you with a Cleveland Clinic consulting specialist experienced in your specific condition to review your case. We make this possible weeks sooner than it might be in-person.
After your case is reviewed, a written report will be provided by your expert Cleveland Clinic specialist². You can also ask follow-up clarification questions up to two weeks after you receive your second opinion.
