Powerful outcomes and savings. 

All it takes is a second (opinion).

Virtual second opinions from Cleveland Clinic expert physicians help ensure patients receive the most appropriate treatment for their needs – wherever they are.

of virtual second opinions recommend a diagnosis or treatment plan change
recommend an alternate treatment to surgery
lower rate of recommended hospitalization
average savings per patient


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Specialty care expertise that’s broad and deep. Patients turn to The Clinic for help navigating a complex diagnosis or medical decision for virtually any condition.

Percentage of Virtual Second Opinions by Condition Type

Take a deep dive into the three most common conditions for patients seeking virtual second opinions from The Clinic – and the savings that result.


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Cardiovascular Disease

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The impact of second opinions goes beyond the numbers. See the stories of patients who had a second opinion change their lives.

Michelle Pridmore was told she needed a heart transplant. A 2nd opinion changed everything

Her local cardiologist told Michelle that if she didn’t have a heart transplant, she had a 50% chance to live 5 years.

She shared her life-changing story about getting a virtual second opinion through The Clinic by Cleveland Clinic, which “extended her life for 20 years.”
>> Read it on TODAY.com.

Patient story | Bile duct cancer

Bile Duct Cancer

A man suspected to have bile duct cancer was in line for a challenging Whipple procedure. A tumor board uncovered a different diagnosis and approach.
>> Read the story
>> Watch the video

Patient story | Aortic root aneurysm

Aortic Root Aneurysm

A man presented with rheumatoid arthritis and an abnormal chest x-ray. Instead of a graft, his second opinion physician recommended active surveillance.
>> Read the story

Patient story | Low back pain

Back Pain

A woman with more than a year of back pain was told to have three lumbar discs fused. A virtual second opinion pointed her to nonsurgical relief.
>> Read the story

How did we arrive at these savings? Actuary, we’re glad you asked.

An Overview of the VSO Impact Study and Analysis

The Clinic by Cleveland Clinic commissioned a third-party research firm to perform an independent review to measure the impact of its second opinion program. The study analyzed a random sample of cases recorded by The Clinic in 2023, examining medical charts for whom the primary and second opinion care plans differed.
>> Read the overview

Every second (opinion) counts.

The Clinic partners with health plans and employers to unlock access to the world’s best healthcare expertise.

Reach out to our team for a no-cost, customized savings opportunity analysis for your organization.