Expert
second opinions.VIP access to top specialists.
You focus on your health—we handle everything else. From finding the right specialist to collecting your medical records, our concierge virtual second opinion service is a smooth, stress-free experience.
- Personalized support at every step
- Exclusive access to Cleveland Clinic’s world-class specialists
- We do the work—you get clarity
U.S. News & World Report recognized Cleveland Clinic as the No. 1 hospital for cardiology, heart and vascular surgery for the 31st year.
Newsweek named Cleveland Clinic the No. 2 hospital in the world for the seventh straight year in its “World’s Best Hospitals 2025” report.
Getting a Second Opinion is a Good Idea
What concierge-level support means for you
Managing your healthcare should be simple. With our white-glove service, we take care of everything—so you don’t have to.
- No referrals or research required—we match you with the best expert for your condition
- All medical records collected for you—skip the paperwork and let us handle the details
- A seamless, stress-free process—because your focus should be on your health, not logistics
How it works
From start to finish, our process is designed for your convenience.
We assign a care team to guide you through every step.
We collect your medical records—you don’t have to track them down.
Your case is matched to the right specialist for an expert review.
You receive a detailed, easy-to-understand report with clear next steps.
Second Opinion FAQs
Consider a second opinion when you’re diagnosed with a serious condition, told you need to have a surgery or procedure, or confused about or struggling with a medical challenge.
No travel is required. The expert Cleveland Clinic physician will review your condition and provide a second opinion online. The entire process is completed from the comfort of your home.
No, insurance does not cover this concierge second opinion service. Our team cannot file a claim with your insurance carrier or provide a procedure (CPT) code for our service.
However, if your employer offers this service as part of your benefits package, the service may be of no or lower cost to you. Please check with your employer.
You may also be able to pay with your Flexible Spending Account (FSA) or Health Savings Account (HSA). If you are not sure if you have an FSA or HSA, please contact your employer or insurance provider.
We typically deliver second opinions in just a few days once relevant records are collected. Depending on your situation, record collection may take some time. Generally, the entire second opinion service takes about two weeks.
How Virtual Second Opinions Work
Trusted by patients around the world.
With our concierge second opinion service, expert answers are just a few steps away.
“I was very impressed with Dr. Burns. I particularly appreciated that he shared his plan to help me. I want my procedures to happen at the Cleveland Clinic later this month or early next month.”
– Happy Patient
