Expedited Senior Adult
Virtual Second Opinions
Have an expert physician from the #2 hospital in the world, Cleveland Clinic, review your senior parent’s diagnosis and treatment plan so you can help them be certain of their next steps. Get the answers and peace of mind they need – quickly and from the comfort of their own home.
Senior Second Opinion FAQs
A second opinion is helpful when facing a serious or complex diagnosis. It can confirm a diagnosis, offer new treatment options, or just provide the comfort of knowing your parent is on the right path. It’s especially useful for conditions such as heart disease, memory issues, cancer, or stroke recovery.
No. Physicians consider second opinions to be a normal part of the healthcare process, especially when a condition is serious.
The process is simple:
- Register online and speak with a Nurse Care Manager.
- We gather your parent’s medical records and match them with a Cleveland Clinic expert in just a few days.
- You receive a written second opinion, and where available, an optional virtual visit.
Virtual second opinions make it easier for seniors to receive an expert medical opinion without visiting a doctor’s office or hospital.
Yes. A virtual second opinion makes it possible for multiple family members to be part of the conversation, no matter where they live. This helps ensure that everyone is informed and on the same page.
Once medical records are collected, you can typically expect to receive your written report within 4 days.
Common conditions include:
- Heart disease
- Cancer
- Memory loss and cognitive decline
- Neurological disorders
- Stroke
- Complex chronic conditions requiring surgery or advanced care
No, insurance does not cover this concierge second opinion service. Our team cannot file a claim with your insurance carrier or provide a procedure (CPT) code for our service.
The cost of the service is $1,690 for Written Report, and $1,890 for Virtual Specialist Visit + Written Report. However, if your employer offers this service as part of your benefits package, the service may be of no or lower cost to you. Please check with your employer.
You may also be able to pay with your Flexible Spending Account (FSA) or Health Savings Account (HSA). If you are not sure if you have an FSA or HSA, please contact your employer or insurance provider.
No. The second opinion is designed to give you more information and help guide your decisions. It’s entirely up to your parent whether they want to continue with their current doctor or explore other care options.
How Virtual Second Opinions Work
Provide your parents with the reassurance they need to walk this road. Register for a virtual second opinion by Cleveland Clinic and get a world-class second opinion for peace of mind.
Virtual Second Opinion
How It Works
Step 1
Registration and Live Intake with a Nurse Care Manager
They’ll take it from there and get you on your path to peace of mind.
Step 2
Records Collection and
Expedited Matching
We do all the work of collecting your medical records and then match you with a Cleveland Clinic Specialist in just a few days.
Step 3
Expert Second Opinion
Following an optional virtual visit with the Cleveland Clinic physician (video not available in all locations), your second opinion will be delivered via a written report.
Second Opinion Options for Your Peace of Mind
Most patients receive their second opinion in one to four days after all records are in hand. The end-to-end turnaround time averages under two weeks.
It’s fast, convenient, and secure.
| Included with Your Second Opinion | Concierge | Concierge Plus |
|---|---|---|
| Live Intake with Nurse |  | |
| Hassle-Free Concierge Record Collection | | |
| Dedicated Case Nurse | | |
| Written Report by Cleveland Clinic Physician | | |
| Follow-up Questions | | |
| Virtual Visit with Cleveland Clinic Physician | | |
| All Inclusive Fee | $1,690 | $1,990 |
Getting a Second Opinion is a Good Idea
Peace of Mind from Expert Specialists
Whether your elderly parents are newly diagnosed or they’re in the middle of a long health journey, a virtual second opinion from a world-class physician at Cleveland Clinic will give them the peace of mind they need.
Ready to learn more, or have questions?
Connect with one of our representatives by filling out the form below or calling 866-899-1131.
Your Pathway to Peace of Mind
Get a second opinion by one of Cleveland Clinic’s 3,500 specialists
