What to Expect in an Online Doctor Visit

woman on phone learns what to expect in an online doctor visit

Getting connected with a specialist at Cleveland Clinic is a simple, streamlined process designed to make your online doctor visit as easy as possible. Talking with a remote doctor about your medical condition can open up your possibilities for treatment.

Discover peace of mind by working with The Clinic by Cleveland Clinic to get a second opinion—get started today.

You’ll Talk with a Specialist Matched to Your Needs

First, it’s important to know that your virtual doctor will be the right fit for you and your specific condition. At The Clinic by Cleveland Clinic, we will take into account your diagnosis and treatment plan to match you with a specialist who can provide the best possible second opinion. During your intake, you’ll chat with a Nurse Care Manager who will help to determine which specialist is right for you. A few of the things they’ll keep in mind include:

  • Your current diagnosis
  • Your current treatment plan
  • Your medical history
  • Reasons and goals for seeking a second opinion

Your Online Doctor Will Review Your Records

Once you’re matched with the right specialist, they’ll review your records before your online doctor visit. This way, they can be up to speed on your medical history and current condition. They’ll also be able to see any test results or scans that you’ve had done. This will help to inform your online doctor visit and ensure that you’re getting the best possible care.

You’ll Have a One-on-One Consultation with Your Specialist

After your specialist has reviewed your records, you’ll have a one-on-one online doctor visit. This is your chance to ask any questions that you have about your condition, treatment options, and the next steps. Your specialist will also be able to answer any questions that you have about your second opinion and what to expect moving forward.

This call, which can take place from the comfort of your home, is not only for you to ask important questions, but is also a chance for your doctor to learn any additional information that will be helpful in providing you with the best possible educational second opinion.

After your online doctor visit, your specialist will deliver a written report. This report might contain recommended changes to your diagnosis or treatment plans.

You’ll also have a chance to ask up to three additional questions for 14 days after the written report is delivered.

Do You Need a Visit with a Virtual Doctor?

Not sure if a second opinion from a remote doctor is right for you? Virtual second opinions are recommended for patients who:

  • Diagnosed with a serious condition, such as cancer
  • About to make a major decision about a medical next step, such as surgery
  • Considering a treatment that involves risk or has significant consequences
  • Dealing with a condition or chronic illness that isn’t improving or is getting worse
  • Confused about or struggling with a medical challenge

Online doctor services from The Clinic by Cleveland Clinic can provide you with the answers and peace of mind that you need.

Second Opinions from The Clinic by Cleveland Clinic: Your Pathway to Peace of Mind

When you’re dealing with a complex medical condition, getting a second opinion from a remote doctor can be a great way to explore your treatment options. At The Clinic by Cleveland Clinic, we will match you with a specialist who is specialized in your specific condition. Our doctors see complex cases and rare diagnoses every day, so you can be confident that you’re receiving an expert opinion.

Quickly register online today to get started on your second opinion from The Clinic by Cleveland Clinic.